Library seeks feedback on book loan service
The Royal Pharmaceutical Society's London library is seeking feedback from members about its services.
According to the latest issue of Information Centre Bulletin, which provides
monthly news from the library, the technical information service and
the museum, the library is soon to introduce a simple feedback form for
monitoring the value of its book collection. Based on a method used by
public libraries, it will attach a brief questionnaire to each book at
the point of issue. Completed questionnaires will help the library to
determine whether a book adds value to the collection (either for research
or general interest), whether it should buy new editions and whether
it should buy other books on the same subject.
As well as encouraging members to find the time to complete the questionnaire
when they borrow books, the library also wants to hear from members who
do not often make use of the loan service, perhaps because the library
does not hold relevant titles or the loan system does not meet their
needs. The library will soon be offering simple methods by which members
can recommend book titles, but in the meantime members can contact the
library by telephone (020 7572 2300), fax (020 7572 2499), e-mail (library@rpsgb.org)
or letter.
Members of the Society may borrow up to five items at a time from the
library. Loans may be requested by telephone, fax, letter or e-mail.
Most items are loaned for an initial period of 28 days, which may be
renewed twice if no other user has requested the item.
There is no charge for the lending service. The library pays postal costs
for sending items anywhere in the UK. The only cost to the member is
the return postage plus any fines charged for late returns.
Further information about book loans is available through the Society’s
website,
as is Information
Centre Bulletin.
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The
Pharmaceutical Journal