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Vol 276 No 7400 p564
13 May 2006

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More like the Sweeney! Beware the rise of the Society's regulatory machine

By Graham Southall-Edwards

Graham Southall-Edwards is a pharmacist and barrister-at-law from Tyrol, Austria

The Broad Spectrum feature is open to any reader. Contributions of around 1,100 words commenting on topical issues should be sent to graeme.smith@pharmj.org.uk for consideration

In 1998, I wrote a Broad spectrum article entitled “Stand and be counted” (PJ, 28 November 1998, p859). At that time I saw the enemy against which I felt a stand should be taken as the rising power of the multiple employers. However, over seven years on, I am now amazed that my legal efforts on behalf of pharmacists are increasingly directed towards defending their interests not against their employers, but against the Royal Pharmaceutical Society’s investigations of them.

Mark Koziol (PJ, 15 April, p442) appears to think things are getting bad for pharmacists caught up in many of the Society’s needless and costly investigations or inquiries into pharmacists; he could not be more right. But if he hopes that matters may in future improve and that the Society may one day really start to “help pharmacists achieve excellence”, I venture to suggest that he will have a long wait.

Looking at some of this month’s Statutory Committee inquiries and recent developments in the legislative pipeline, I can only see the plight of the pharmacist and his or her individual rights getting worse and being further eroded, respectively.

Look, for instance, at Part 5 of the Draft Statutory Instrument under Section 60 of the Health Act 1999. Article 46(a)(i) and (ii) gives the Society sweeping powers in respect of demanding and obtaining information about pharmacists who are on the Register and effectively affords them no privacy at all. In addition, Article 47 allows the Society in effect to say what it wants to whom it wants and the provisions of Article 54 mean that at any time a pharmacist may see his or her employment and (importantly) income brought to a sudden halt by reason of an allegation against them which may subsequently prove quite groundless; and all this, of course, is pleaded as being necessary by reason of the so-called “need to protect the public”.

The Society already has powers which, in effect, exceed those of the police; persons arrested by the police on suspicion of (or accused of) serious crimes like, say, robbery are not obliged to make any statement and, by reason of the “caution” under the Police and Criminal Evidence Act 1984, the only effect of their silence is that a court may later draw adverse or other inferences from that silence. Nowhere in English law are the police entitled to charge the suspect who says “no comment” with any offence for so doing. However, members of the Society who take such a stance with investigators are liable to be referred to the Statutory Committee for misconduct, by reason only of their exercise of the rights that the inspectors read to them at the start of any Society PACE interview.

I deal daily with pharmacists who have made dispensing errors and who are seeking advice about what to do and I can say with certainty that the current regulatory regime terrifies many of them. In cases involving CD errors where the police and Society may have to be involved, it is interesting to note that it is the thought of a Society inspector being called in that worries members most, as against the possible involvement of the police, who are seen as much the lesser body to worry about. It seems that Society members are finally waking up to the reality that calling the Society or an inspector for help in such situations is no longer of any assistance at all; instead it is rather more like the bank robbers telephoning the police after they have broken into the bank and asking if they know the combination to the safe. Mr Koziol says that pharmacists presently incur a disproportionately high level of stress in their professional and personal lives by reason of investigations and I can only say that he is right, but that this stress and worry is going to get worse under the new powers proposed in the Section 60 Order. Interestingly, however, the Society is, as Mr Koziol says, doing little or nothing to address the staff levels and working environment that I am certain often lead to or contribute to the errors, which then result in the relentless persecution of those involved in them.

Mr Koziol also draws attention to the fact that an increasing number of pharmacists are retiring or leaving the profession early and depriving it of their experience. I would add to his concerns regarding this increasing trend by asking how long it will be before the coming regulatory machinery begins to act as a serious deterrent to entry into the profession in the first place.

The present regulatory activities of the Society and the likely future developments are worrying to me indeed, particularly since the proposed legislation will be effected without any Parliamentary debate and that legislation will, remember, include the complete repeal of previous primary legislation, ie, the Pharmacy Act 1954.

It is interesting that nearly every pharmacist I talk to is against current developments in the Society’s regulatory machinery and few can see any real justification for the current developments based largely on what I call “Shipman arguments”; nearly all are appalled by the way the Society, which they once felt was there to support them, is now increasingly like the Sweeney to the villains. But short of a mass refusal by the majority of the membership to work under the present and proposed regulatory frameworks, none of them can see any way in which they are going to be prevented. Given the proposals for “remote supervision”, such a refusal could see the beginning of the end for the profession because any government threatened by such a move could, of course, simply legislate to remove the need for the pharmacist altogether.

I cannot help but draw contrasts with developments that have taken place during the past century. Many notable changes in regimes or the rise to power of persons and bodies have been unwanted generally by those who have been affected by them. Sadly, though, the very persons whom one might have thought would oppose and stop these developments have not taken action. Sometimes that has been because of apathy, but more often it has been through fear of the effects of protest — fear of being singled out as a rebel and subsequently suffering the consequences of their expressed dissent. Many pharmacists I currently advise and represent are frightened to confront the Society under the present regulatory framework; what will be their attitude, I wonder, when they know that they may be removed from the Register without notice and effectively on a whim?

Finally, I wonder how long it will be before publicly opposing the Society, or merely criticising it, is deemed to be misconduct, therefore effectively stifling protest.

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