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Vol 277 No 7407 p10
1 July 2006

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How much is a pharmacist worth?

By Steven Axon

Steven Axon, of Amersham, Buckinghamshire, is a former secretary of the Pharmaceutical Services Negotiating Committee

A pharmaceutical politician once said to me that he measured success by the length of a person’s car. It is sad but true that status is often judged by money earned. Many pharmacists do not take this view, however. They believe that enhancement of professional input into health care through new and extended roles is the key to improved status. Yet a day’s pharmacy locum work cannot cover the daily rate of other professions or trades as it could 30 years ago — a time when a pharmacist’s notional salary was just over two-thirds of a GP’s target income.

Reason for decline

One possible reason for pharmacists’ financial decline may be that we have become a predominantly employee profession, which inevitably depresses both pharmacist salaries and locum pay rates. When corporations own most of the pharmacies, the community pharmacist’s salary and status are likely to remain depressed and the pharmacist seen as just another departmental head within a “store”.

Far from adopting the approach commended to the branch representatives’ meeting this year (PJ, 10 June, p699) — whereby pharmacists should be encouraged to refer to their premises as pharmacies, rather than stores or shops — the profession continues to present itself in terms of a “brand”. One widely broadcast advertisement describes a company as “your local health authority” (which clearly it is not). Another emphasises the value of a specialist “sun care adviser”, whose role might appear as having equivalent status to a specialist “medicines adviser”.

Dominance of the commercial over the professional role of the pharmacist at practice level will also hasten the decline of pharmacists’ status and salary. Imran Khan (PJ, 3 June, p654) related an example concerning medicines use review targets. With such an aggressively commercial approach, coupled with brand exposure, it is not surprising that the National Pharmacy Association worries over the loss of care homes business from the independent sector (PJ, 3 June, p646). Will the current 250 per annum maximum for MURs fare any better than the “five homes” rule for residential homes services? Given the lack of logic in these rules and commercial motivation, the MUR limit or any other arbitrary limit placed on pharmacy services is likely to be circumvented by a “loophole” or challenged as a restrictive practice.

Progress of a sister profession supports the cognitive path to status and better rewards. The status of nurses has been greatly enhanced in a number of areas, some of which have alarming parallels in pharmacy.

For new entrants into nursing, the option of a degree course has given an enhanced academic perspective that might have seemed to some to be missing from traditional, practice-oriented training. By comparison, pharmacy is no longer the only easily accessible “scientist in the high street”. Increasing the length of study for pharmacists by a year and upgrading the bachelor’s degree to the master’s has gone unnoticed. This is not surprising when we find that, despite the long and complex training and the preregistration period, every new role, however simple, that pharmacists take on needs additional training, accreditation and external monitoring. Why cannot the Royal Pharmaceutical Society accredit degrees that teach a student to be a pharmacist in the first place?

For practising nurses, extending their role to justify titles of “practice nurse”, “nurse practitioner” and “consultant nurse” has increased status considerably, particularly when aided by sympathetic treatment in television soap operas. In my own surgery it is more difficult to get an appointment with the nurse than with the GP. Pharmacy on the other hand seems content to promote the concept of the “storekeeper”, stressing its availability without appointment and free advice. Not surprisingly it is often inaccurately portrayed in a subservient role in those same soap operas. The comparison between the achievements of the Society and those of the nurses in the field of prescribing was dealt with in a letter from Garry Barrett (PJ, 3 June, p653). in which he likens the pharmacy approach as “grasping at crumbs”.

Ironically nurses’ enhanced status stems from their original position as employees in a supportive role, with limited responsibilities and requiring supervision changing to a profession with an independent role, albeit still predominantly employed. Increased remuneration has followed to reflect increased status.

Pay attention to salaries

If it is not already too late to turn back the tide, more attention needs to be given both to promoting the professional role rather than the pharmacy “brand”, and to salaries of employed pharmacists both now and in the future. There is no organisation to represent employee pharmacists. All attempts to set one up in the past have failed. The Jenkin judgment of 1921 made it clear that the Society is prohibited by its Charter from representing employee pharmacists in their dealings with employer pharmacists or acting as a trade union (like the British Medical Association and Royal College of Nursing). The NPA and the Pharmaceutical Services Negotiating Committee were set up, as a result of “Jenkin”, to represent pharmacy owners, and recent changes to local pharmaceutical committee constitutions from the PSNC have even removed the small voice that employees once had locally. Without a representative organisation, heavy reliance is placed on benevolent employers. Whether pharmacy owners merit that description is for individual judgement. They certainly have commercial motives to keep salaries depressed.

The Society’s pharmacist employees

So what is a pharmacist worth? Where better to look for a guide than to our own Society?

The Pharmaceutical Journal of 3 June carried a letter (p654) about the cost of our 41 Council members and an advertisement (pA24) for a “professional ethics pharmacist” at Lambeth. The requirements for this post stated: “ You should be a pharmacist with experience in one or more fields of practice and be enthusiastic, proactive and capable of dealing tactfully and diplomatically with a wide range of people. A thorough understanding of the Code of Ethics and pharmacy legislation is essential, as is the ability to communicate effectively, both orally and in writing. You should have good organisational and administrative skills and be able to manage your time to meet competing priorities.”

The salary offered by those same Council members (whose total cost to the profession in 2005 was £480,744) for this paragon of pharmaceutical perfection to work in central London started at £31,064 per annum. Council members giving up time for the good of their organisation should not be out of pocket.However, the £17 per hour offered for the employment of this professional pharmacist with a wide range of additional expertise and skills might be compared with the additional salary of £200 per day agreed by the Council (and the Privy Council) to be paid to themselves by way of attendance allowance for their time and expertise.

From an IDS report, it appears that £31,064 per annum is below the national average (male) earnings for April 2005 of £31,515. Of course, there are pharmacists earning less than this but our Society has no control over what others consider a pharmacist is worth. It does, however, have control of what it pays its own employee pharmacists.

Salaries at the “top of the office” at Lambeth are probably in keeping with the responsibilities of the posts and may be justified compared with salaries of senior executives in other organisations. However, the salaries advertised in the PJ for lesser pharmacist posts at headquarters does not say much for what the Society thinks of the status of its own profession. Other examples (PJ, 27 May, pA19) include a regional lead inspector at £35,959 and a practice pharmacist at £31,434.

If £17 per hour really is what the Council considers a pharmacist with the listed additional skills is worth, it is not altogether surprising that LPCs have such difficulty in negotiating at PCT level.

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