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PJ Online homeThe Pharmaceutical Journal
Vol 277 No 7411 p123
29 July 2006

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Boots plans to house outpatient services for primary care trusts

GPs raise concerns

Hamish Meldrum, chairman of the British Medical Association’s GPs Committee, expressed concerns about Boots’s plans: “We have concerns this is symptomatic of the Government’s agenda to increase the amount of private sector involvement in the NHS. That may lead to increasing fragmentation of the health service and adversely affect the well liked and respected continuity of care that is so much an integral part of UK general practice.”

Dr Meldrum added: “If Boots merely intends to rent out spare space in its stores to NHS doctors, we [the BMA] have far fewer concerns than if the company intends to directly employ GPs and other doctors and run the surgeries itself for the NHS.”

Some NHS health care services that would normally be offered in hospital outpatient clinics may soon be available in a Boots pharmacy. A spokeswoman for Boots Healthcare has confirmed that the company is in discussions with a number of primary care trusts and in detailed discussions with Poole PCT. “We believe that offering NHS services within a Boots store fits the aim of making health care more accessible,” she said.

The exact nature of the services to be offered is subject to negotiation, and contracts have yet to be signed, but the spokeswoman told The Journal that the services will be provided by the PCT and could include clinics for physiotherapy, back pain, podiatry and blood testing.

“We see this as very promising for the future of pharmacy. It underlines the increasing recognition of pharmacy as a provider of health care services beyond the dispensing of prescriptions,” she added.

A spokesman for Poole PCT said that the plans to establish an NHS health centre within a local Boots branch are expected to deliver considerable benefits to local patients. The PCT expects these negotiations to be concluded in the near future; the plans will then need to be approved by the PCT board.

He said: “The purpose of renting floor space within the local branch of Boots would be to provide as many as nine consulting rooms from which a wide range of NHS services can be provided.

“Such clinics would be wholly managed and staffed by the NHS. Patients would receive free treatment just as they do now from any other NHS service. Access to such clinics would, in most cases, be by referral from a GP or NHS health professional,” he explained.

Boots said that it is also looking to introduce GP services, such as those for out of hours or weekends, into its stores in the future.

Commenting on the Boots initiative, a Department of Health spokesman said: “We need to extend access to GP services, and use of the private sector, including supermarkets and [pharmacies], is just one of the ways that this could be done. This is entirely in line with our recent White Paper, which included proposals for making GP services easier to access and more responsive to patients, and we will be looking with interest at other innovative ideas about how to achieve this.”

Stephen Fishwick, National Pharmacy Association head of NHS service development, commented: “We shouldn’t be surprised at this development. There is a Government approved drive towards co-location of health services that also encompasses one-stop primary care centres and the reshaping of community hospitals into multidisciplinary centres. We can only expect more of this type of movement. PCOs need to ensure that service relocation and particularly co-location do not disrupt existing methods of care, such that access is in fact reduced and health inequalities increase.”

David Pruce, director of practice and quality improvement, Royal Pharmaceutical Society, said: “This is an interesting development and we will keep a close eye on the success of the scheme.”

Sainsbury’s has also voiced its commitment to adding GP services to its supermarkets. Earlier this year the company said that it would be working on “delivering at least one GP surgery in store”.

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