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Why not write to the papers? more |
Why not write to the papers? Last week we published a short letter from David
Thomas (PJ, 29 July, p132), who was urging fellow pharmacists to bask in the glory of comments made in a letter to The Daily Telegraph by a consultant about how invaluable pharmacists were to ensuring high quality prescribing in hospitals. The letter was prompted by an
interview with Sir Michael Rawlins on the Today programme in which he commented
that junior doctors know little about the medicines they prescribe. |
Significant event auditThis week, the Royal Pharmaceutical Society has published an introduction to significant event audit (p174). This guidance is designed to help community pharmacists in England and Wales monitor events that happen in practice that are out of the ordinary and learn from them. By doing this pharmacists can implement the risk management requirements of the new contract. The events may be good (such as spotting a potential drug interaction before a patient leaves the premises) or bad (dealing with a needle stick injury) and how they are handled is no more than common sense. However, sitting down with colleagues and discussing why something happened and how it was managed imprints the event on the collective memory so that, the next time it happens, those involved react quickly and well. In short, by building up a bank of these significant events, practice will improve and, more importantly, the experience of patients will be better. |