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The Pharmaceutical Journal
Vol 277 No 7413 p201
12 August 2006


Society summary


New guidance on collection and delivery schemes

The Royal Pharmaceutical Society's guidance on the collection and delivery of medicines from central points other than registered pharmacies has been revised.

At the August Council meeting, the Council agreed to the publication of the revised guidance to help ensure that where such a service is required, appropriate procedures are in place.

The revised guidance is intended as a good practice resource for pharmacists already involved in collection and delivery services or for pharmacists who are planning to set up such a scheme. The guidance covers setting up the schemes, medicines storage and security, patient confidentiality, audit trails and the provision of advice to patients.

The chairman of the Society’s Law and Ethics Committee, Douglas Simpson, said: “There is provision within the Medicines Act 1968 to enable pharmacists to make arrangements for patients to drop off prescriptions and then collect their dispensed medicines from premises other than registered pharmacies. However, it is important that where there is a need to collect and deliver to and from a non-pharmacy premises that schemes are carefully set up and robust systems are in place to ensure patient safety is not compromised. This revised guidance, which now covers Scotland, will therefore enable safe, effective schemes to be set up and operated for the convenience of patients.”

The Society last published guidance for prescription collection and delivery arrangements from non-registered premises in 1989. However, this guidance only extended to collection and delivery services in England and Wales and the Society believed that there was a need to provide updated guidance for all situations in which a central collection and delivery scheme could operate in Scotland, England or Wales.

The Society says that its law and ethics advisory service has received a number of queries about setting up prescription collection and delivery schemes from non-registered premises in urban areas where there is no pharmacy close by — for example, office developments, industrial sites, etc,). These queries could not be dealt with by reference to the existing guidance because it did not extend to the establishment of schemes in urban areas. Developments within the pharmacy profession including broader delivery services, online pharmacy services and the electronic transfer of prescriptions also mean that the mechanisms by which patients traditionally receive their medicines has changed.

The guidance, “Collection and delivery services from central points”, is available from the Society’s website (PDF 100K).

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