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Vol 277 No 7418 p342
16 September 2006

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September IJPP — errors, adherence, counselling and changing practice

Research published in the September issue of the International Journal of Pharmacy Practice is highlighted by Linda Paulus


Linda Paulus is production editor for journals at the Pharmaceutical Press, London

International Journal of Pharmacy Practice

A paper describing the potentially sensitive subject of getting community pharmacists and GPs to talk about medication errors appears in the September issue of The International Journal of Pharmacy Practice. Howard et al describe the use of a multifaceted strategy for getting GPs and pharmacists to discuss medication errors that have resulted in preventable hospital admissions.

They investigated four primary care trusts and one teaching hospital in the UK.

A large number of GPs (85 per cent) and community pharmacists (62 per cent) responded to the letters that were mailed to them asking them for provisional consent to be interviewed and permission to contact them again in case a patient should be admitted to hospital as a result of a medication error. GPs and pharmacists who were asked to participate agreed to be interviewed when patients were admitted to hospitals.

The approach was multifaceted and this has proven to be effective. The researchers concluded that it is possible to recruit healthcare professionals to talk about harmful medication errors.

Determinants of adherence

A study by Bane et al looks at what determines the extent of medication adherence in hypertensive patients. It aims to determine the usefulness of self-efficacy — defined as a person’s perception that he or she will be able to perform a given behaviour, in this case taking medicines, successfully — and the theory of planned behaviour (TPB) in predicting adherence with antihypertensive medication. The role of medical and sociodemographic factors in determining adherence was also examined.

A large proportion of patients with hypertension do not adhere to their prescribed regimens. Previous research has identified a number of obstacles to adherence.

The authors composed questionnaires incorporating measures of adherence with medication, medical and sociodemographic factors, together with measures of self-efficacy and TPB. Medication adherence was measured through self-report. The authors recognise the shortcomings of such an assessment, but they believe that the results of the study are representative of the patient group.

Contrary to previous research, this study revealed a statistically significant relationship between adherence and self-efficacy, with adherence patients perceiving higher levels of self-efficacy.

The study concluded that further research is required on the application of the TBP in the prediction of health behaviour. This study in itself provides support for the use of self-efficacy and the TPB in predicting medication adherence. The findings of this study have implications for the design of adherence-enhancing interventions.

Counselling in back pain

A study assessed the response of community pharmacists to the presentation of back pain. The researcher posed as a customer to obtain medicines for back pain for her “grandfather”. The consultations she received were recorded in a pretested data collection form.

The researcher went to 100 randomly selected community pharmacies located within the Klang Valley in Malaysia (including Kuala Lumpur and surrounding suburban areas).

In 85 per cent of the consultations, pharmacists asked at least one question before recommending a treatment. The most frequently asked question was about the patient’s medical history (60 per cent). In general, a median of only five counselling elements were addressed by the pharmacists out of 13 recommended. The most common element addressed was the route of administration, followed by the frequency and dose to be taken. Further information was not volunteered.

The kind of counselling varied among community pharmacists in Malaysia and was significantly associated with the age of the pharmacist, the duration of consultation and the types of medicines recommended. The response of community pharmacists to the presentation of back pain was regarded as suboptimal by the researchers.

It was found that the pharmacists only focused on recommending a drug to alleviate symptoms of the back pain, without attempting to determine the cause of the pain so that appropriate action could be taken to prevent future occurrence.

The researchers concluded that the Malaysian Pharmaceutical Society should create awareness among pharmacists regarding their responsibility to counsel patients or their caregivers.

Facilitators of change

In the review article in the September issue, Roberts et al discuss their investigation of the facilitators of change in community pharmacy and their use in the implementation of cognitive pharmaceutical services (CPS). CPS can be defined as professional services provided by pharmacists, who use their skills and knowledge to take an active role in patient health, through effective interaction with both patients and other health professionals. Community pharmacy has been moving towards more patient-oriented modes of practice for more than two decades, particularly in the area of CPS. The changes are occurring slowly and previous studies pay attention to what stops the changes.

The focus of this review is on the elements that make adopting a new behaviour or practice easier as the researchers perceived that the concept of facilitating change is not well developed and change is occurring slowly in the profession.

Roberts et al selected relevant literature to find out about discussions about facilitators of community pharmacy practice change in relation to the implementation and delivery of CPS. Few studies identified or measured facilitators drawn from experience, with many based on the views of researchers or participants in the studies, in reaction to identified barriers to CPS implementation. Few papers met the required criteria and so a narrative review was thought to be more appropriate.

Roberts et al note that little consideration has been given to how facilitators can best be used in practice to accelerate CPS implementation. They conclude saying that future research should focus not only on their identification in representative populations, but on how they should be incorporated into programmes for CPS delivery. Identifying facilitators at both individual (eg, knowledge) and the organisational (eg, pharmacy layout) levels is important.

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