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PJ Online homeThe Pharmaceutical Journal
Vol 277 No 7418 p327
16 September 2006

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Stoma supplies should be designated an optional service

Representatives of pharmacy contractors in England have told the Department of Health that they want the supply of stoma and incontinence appliances and catheters to be an optional NHS service.

This view is set out in the Pharmaceutical Services Negotiating Committee’s response (PDF 90K) to a DoH consultation (PDF 120K) on the matter earlier this year (PJ, 5 August, p152). The consultation proposed two levels of service — essential services (dispensing, repeat dispensing, complimentary supplies, product delivery and telephone support) to be provided by all contractors, and additional services (product customisation and home visits) which contractors could opt to provide.

The PSNC says that the new proposed service should not be imposed on all contractors because some of them might not be able to provide even the basic service to the required standards. For example, not all pharmacies are able to operate delivery services. Alternatively, the PSNC says that delivery should be made an additional service if everyone is to be expected to provide stoma supplies.

However, the committee makes it clear that its support for any of the proposals is conditional on the agreement of remuneration arrangements that cover the full cost of the service plus a fair return.

On the issue of “complimentary supplies”, the PSNC points out that pharmacy contractors are currently prohibited from offering patients inducements to bring prescriptions to them for dispensing. However, it supports the proposal in the context of stoma supplies provided it is fully reflected in any new model for reimbursement and remuneration, including a fair return.

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