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Vol 277 No 7419 p365
23 September 2006

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Letters to the Editor

NHS

Need for financial rigour

From Mr S. Curtis, MRPharmS

I read with interest your report from the British Pharmaceutical Conference (PJ, 9 September, p309) where Andy Burnham comments, as Minister of State for Delivery and Quality, that one of the key drivers in the NHS is the need for financial rigour in the system.

In another report on p301, the Pharmaceutical Services Negotiating Committee points out that, having checked 2.75 million prescriptions (0.4 per cent of the total dispensed), the National Prescription Research Centre discovered that 1.04 per cent had been priced incorrectly.

I do not know a correct figure for how many dispensing errors pharmacists may make over any period, but I would be interested to find out for comparison with how incorrectly we are being reimbursed by the NHS Business Services Authority. The PSNC quotes an underpayment of 0.05 per cent. From the data I can find (in the year to June 2006) on a total of 728 million items dispensed at a net ingredient cost of £7,895m, this underpayment equates to nearly £4m incorrectly taken away from contractors.

Given Mr Burnham’s job title is that of delivery and quality perhaps he would care to comment on what seems to me to be an outrageously inept government body; or perhaps someone from the NHS BSA could give an explanation as to how it could allow an error rate of 1 in a 100 and how it intends to improve in the future.

Steven Curtis
Stanmore, Middlesex

 

The NHS BUSINESS SERVICES AUTHORITY responds:

The Prescription Pricing Division of the NHS BSA takes the accuracy of prescription processing very seriously. The PPD constantly measures the accuracy that it achieves in the processing of nearly three million items per day. The results from these accuracy measures are used in a continuing effort to improve the accuracy of the service.

In addition, the results are used to calculate a net cash variance that estimates the underpayment that is made to dispensing contractors. This value is used to adjust discount rates in the annual review of the discount scale (Part V of the Drug Tariff) so that dispensing contractors are compensated for the underlying error rate in prescription processing.

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