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Vol 277 No 7425 p535
4 November 2006

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More consistent approach to patient safety across the NHS required

Patient safety must be emphasised more consistently within the NHS, according to this year’s State of Healthcare Report, published by the Healthcare Commission this week.

The report says that the majority of patients experience safe care but that standards are inconsistent. The commission’s recent reviews of hospital services have identified significant variations in the way they are organised and delivered. In terms of medicines management (PJ, 19 August, p209), the commission found that less than half of trusts have introduced pharmacist prescribers and that better use could be made of electronic prescribing and pharmacy automation.

Responding to the report, a Department of Health spokeswoman said: “During the past five years much has been done to raise awareness on the far-reaching implications of medical error. Significant progress has been made. For example, all trusts have established reporting systems, which help the NHS to learn from any incident.”

A spokeswoman for the National Patient Safety Agency commented: “We are already addressing many of the issues raised by the Healthcare Commission; an analysis of mental health patient safety incidents published by the NPSA in July called for mental health services to increase their efforts to ensure the safety of patients, a national review of the protected mealtimes initiative is currently ongoing in order to identify barriers to effective nutrition, while our patient and public engagement campaign, ‘Please ask’, provides practical, accessible information about patient safety.”

New approachChief medical officer, Sir Liam Donaldson, has admitted that the NPSA is struggling to cope with the massive number of reports of adverse incidents it receives, according to a report in the Health Service Journal. Speaking at the International Society for Quality in Healthcare conference in London, he said that 2,000 adverse incidents in which patients are potentially put at risk of harm were being reported to the NPSA every day. The NPSA told The Journal that 8 per cent of these (160) are connected with medication errors.
Sir Liam warned that the focus of patient safety has to change. “In the past we concentrated too much on the role of the individual and not on the role of the system,” he said. “Systems thinking is vital, but we have to ask ourselves if perhaps the pendulum has swung a little too far,” he added.
Following the August departure of the NPSA’s joint chief executives Sue Osborn and Susan Williams on extended leave, the agency’s future is part of a wider review of patient safety to be conducted by the Department of Health.

 

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