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Vol 277 No 7431 p723
16 December 2006

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Society seeks to decriminalise single dispensing and labelling errors

Single dispensing and labelling errors

Single dispensing and labelling errors could be decriminalised

A change to legislation is to be sought by the Royal Pharmaceutical Society to decriminalise single dispensing and labelling errors. Decriminalising errors would encourage a culture of open reporting and learning and reduce tensions between practising pharmacists and the Society, members of Council argued at its meeting last week.

The Pharmacists’ Defence Association welcomes the move but warns that a fair blame culture and a commitment to error reporting will only be achieved if the Society states that error reporting logs will be used to improve practice and not by its inspectorate to fish for information. “In our experience, it is less the fear of prosecution under the Medicines Act and more the danger of exposure to the RPSGB’s, employers’ and primary care trusts’ disciplinary processes that prevents pharmacists from reporting errors.” It also suggests that the Society should look again at the criteria for all referred cases and return general authority to local inspectors.

A report entitled “Errors in pharmacy practice” (PDF 60K), prepared on behalf of the Society’s Infringements Committee, was considered at the Council meeting. It made two recommendations. The first was to seek a change to the legislation to decriminalise single errors and the second, to alleviate the situation in the short-term, was to agree to the revision of the current referral criteria to prevent cases that do not bring pharmacists’ fitness to practise into question being referred to the Statutory Committee. This would enable the Society to take a more risk-based and proportionate approach to complaints, it said. Both recommendations were accepted by the Council.

The report explains that medicines legislation renders dispensing and labelling errors as criminal offences and the Society has a duty to enforce these provisions. The current criteria for referral to the Statutory Committee, when strictly applied, are likely to result in all errors being referred, says the report.

Empowerment of the Society’s inspectorate to deal with some complaints locally was also discussed at the Council meeting. The Infringements Committee believes that this would result in fewer cases coming before the committee and hence less stress for the pharmacists involved. In addition, it would free resources to be directed at more serious cases. This proposal will be further developed and considered next year.


See Society, p753

Commissioned research

Research commissioned by the Community Pharmacy Research Consortium and the Department of Health in 2005 reveals that significantly more errors occur than are reported to the Royal Pharmaceutical Society. It estimates that more than 20,000 dispensing errors occur in England and Wales each month. About 20 errors per month are currently referred to the Society.

This disparity amounts to thousands of missed learning opportunities each month and precludes widespread solutions being developed to prevent recurrent errors, says the Infringements Committee.

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