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Vol 278 No 7440 p218-223
24 February 2007

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Original papers

Medicines use reviews: the first year of a new community pharmacy service

By Alison Blenkinsopp, Gianpiero Celino, Christine Bond and Jackie Inch


Alison Blenkinsopp, PhD, FRPharmS, is professor of the practice of pharmacy in the department of medicines management at Keele University.

Gianpiero Celino, BSc, MRPharmS, is director of Webstar Health.

Christine Bond, PhD, FRPharmS, is professor of primary care pharmacy, and Jackie Inch, BPharm, MRPharmS, is research fellow in the department of general practice and primary care at the University of Aberdeen.

Correspondence to:
Professor Alison Blenkinsopp
School of Pharmacy, Keele University, Keele, Staffordshire ST5 5BG

e-mail a.blenkinsopp@keele.ac.uk

Abstract

Aim
To measure provision of medicines use reviews (MURs) in the first year of implementation and to investigate barriers and facilitators to uptake of the service.

Design
Postal questionnaire survey of pharmacy leads in primary care organisations and structured telephone interview of strategic health authority (SHA) pharmacy leads. Analysis of routinely collected data on MUR.

Subjects and setting
Pharmacy leads in 28 primary care trusts in England and three local health boards in Wales, representing a 10% stratified random sample of primary care organisations (PCOs), pharmacy leads in SHAs and the Welsh Assembly Government.

Results
Overall, 38% (range 13–60%) of community pharmacies had claimed payment for providing MURs in the first year of the service. There was a seven-fold difference in the mean number of MURs per providing pharmacy, with a mean of 35.7 (8.3–61.2). Pharmacies from multiples were over-represented in the contractors claiming payment for MURs (71% versus the national percentage of community pharmacies that are multiples, 57%). Multiples undertook 83.6% of all the MURs conducted in our sample PCOs. The number of MURs provided represented 6.8% of the theoretical financially capped maximum. Most SHA and PCO respondents viewed MURs as a part of the new contract with considerable potential but where progress was often slow. PCOs had used a range of methods to support the roll out of MUR implementation locally.

Conclusion
The uptake and spread of the MUR service in its first year accounted for only a small proportion of allocated funding. There were wide inter-PCO variations in the level of MUR provision. Most of this variation was accounted for by the percentage of providing pharmacies that were from multiple groups. Stakeholders identified a number of barriers to provision. These findings suggest that further action is needed to support and embed the MUR service.


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