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Vol 278 No 7448 p458-459
21 April 2007

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Letters

• White Paper (5)
• Pseudoephedrine (2)
• Eczema
• Chemotherapy
• Community pharmacy (2)
• Locum pharmacy
• Packaging
• Dispensing
• MDS
• Parallel imports
• Prescription charges
• The Society
• Skill mix
• Professionalism
• Boots travel insurance


Letters to the Editor

Monitored dosage systems (MDS)

A waste of time and money

From Mr J. A. Schofield, MRPharmS

I refer to the article by Toni Orr (PJ, 7 April, p398) calling for provision of monitored dosage systems (MDSs) to be a core service.

The history of MDSs is that they were offered free of charge during the early 1990s by a major pharmacy chain to nursing and residential care homes in a successful attempt to win prescription business. Independent pharmacy contractors, including me, fought back by offering the same service plus 24 hour on-call etc— all, of course, free of charge.

Year after year we went off to local pharmaceutical committee conferences demanding funding for this service we had all been happy to offer free of charge but were now finding a bit of a burden. Surprisingly the Department of Health never saw the reason to pay us when we were offering it free of charge to patients. If we could not make money from it why did we offer it?

In an attempt to grow the market, manufacturers started offering domiciliary versions to “assist” patients with their medicines at home. Not surprisingly, carers, whether relatives or professionally trained and employed by social services or privately, were keen to embrace this. As in care homes the workload reduced and the responsibility was transferred to the pharmacist.

Once we take a medicine out of its packaging and repack it in new packaging, the liability for that medicine is transferred from the manufacturer to us. Toni Orr spells out the scene in great detail: replicating the dose accurately, checking records, ensuring that changes to medication are noticed and prescriptions seamlessly reflect changes once a patient has been in hospital. To this I would add that some larger pharmacy companies do all their MDS work at a single site. This streamlines work but adds a further link in the chain which cannot be justified on governance grounds. Also one changed medicine means that MDS cassettes prepared in advance must be discarded and new prescriptions for discarded but currently prescribed medication must be obtained. Wasteful?

And why do we do this? What is the evidence base supporting this “valuable” intervention? It is that social services and carers put us under pressure to do it. I am unable to find any good quality evidence anywhere that these devices are of any value to a slightly confused (or worse) patient. Am I alone in believing that to be a good enough reason to ask for payment?

Social services either provide staff direct, or contract with professional companies to provide staff, to look after the housebound. I know that such staff, as a condition of their job description, must be able to read. They, therefore, can read labels on medicines and they can also fill in medicines administration records. They may not wish to and their employers may be reluctant to take such responsibility for their staff needing to read. However, social services also have a duty of care to their patients. When they contract with such companies or individuals it is essential that carers are taught how to administer medicines. It is social services’ responsibility to ensure that these patients are properly looked after. Pressuring pharmacists to provide a service of doubtful value and fraught with governance issues is not acceptable. Pharmacy may well have a role in training and accrediting carers but pharmacy should be distancing itself from an intervention that cannot be justified and, in particular, one that is as fraught with danger as taking responsibility for providing MDS.

Tony Schofield
Jarrow, Tyne and Wear

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