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Vol 279 No 7459 p18
7 July 2007

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Letters

• Supervision (2)
• Community pharmacy (2)
• Medication errors
• Agenda for change
• White paper
• Counterfeit medicines
• Recalls
• Pfizer (4)


Letters to the Editor

Agenda for change

Evidence of inequality has resulted in disenchantment and poor morale

From Mrs C. M. MacKenzie, MRPharmS

In early June I attended a long-service ceremony, in my case to celebrate 30 years’ service as a pharmacist with the NHS. The board chairman thanked us for our service, dedication and contribution to the NHS. On that day I felt proud and valued.

One week later I received my Agenda for Change banding. My banding is such that I will be on protected salary for a considerable number of years — effectively a pay cut. Basically, my NHS board believes that I am not worth what it is paying me. This has evoked various feelings, including anger, disappointment, hurt, disillusionment and shame. Worst of all it has made me question my self worth. It has affected both my work and home life.

I have worked in mental health pharmacy, which has notorious recruitment difficulties, for many years and tried to promote its image to numerous students and preregistration trainees. I have studied for and gained a diploma in psychiatric clinical pharmacy (with distinction) and qualified as a supplementary prescriber. Like many hospital pharmacists, I have routinely worked an average of five to 10 hours’ unpaid overtime per week to help support the pharmaceutical care of patients, and I truly believed I provided a quality service.

Within my NHS board we have pharmacy technicians with the same banding as myself. I applaud their achievement and career progression but believe that pharmacists and technicians who have pursued a clinical role have often been penalised. Our managers directed careers along the clinical pharmacy path as this was “the way forward”, yet this does not seem to be highly valued by the banding assimilations.

AfC advises that since I am on a protected salary my manager and I “should review my skills, knowledge and role to establish whether with training and development I could apply for a higher banded job in the future”. Obviously experience, stability and development of expertise within a specialty is not the ethos of the NHS. We were told that AfC was supposed to standardise grading throughout the country but there is strong evidence of inequality within and between health boards, resulting in disenchantment and poor morale.

Catherine MacKenzie
Stirling

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