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Vol 279 No 7465 p170
18 August 2007

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Services for long-term conditions are improving, but need to be more joined up, says Audit Scotland

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Asthma inhaler

Asthma services are better developed than those for some other conditions

Services for people with long-term conditions in Scotland are improving but more needs to be done to create a joined-up system of care. This is the conclusion of a report published this week by Audit Scotland (PDF 2.1MB).

Barbara Hurst, director of public reporting, Audit Scotland, explained: “Care for people with chronic illnesses is improving but there is more that the Scottish Executive, the NHS and [local] councils can do.

There have been many improvements in various clinical areas in different parts of Scotland. However these are often local projects, driven by local need or enthusiasm rather than by a national strategy.”

Audit Scotland found general enthusiasm among NHS staff for shifting services from hospitals into the community, as set out in “Delivering for health” (PJ, 5 November 2005, p564). But it says that NHS boards and community health partnerships are finding it difficult to plan services for long-term conditions for two reasons.

First, there is a lack of evidence on the activity, cost and effectiveness of services. And second, there is a need for a national strategic framework for long-term conditions, something that “Delivering for health” had stated the Scottish Executive Health Department would develop by 2006.

On pharmacy, Audit Scotland highlights the new chronic medication service as something that will extend community pharmacists’ role to meet the needs of people with long-term conditions. However, a lack of information is identified as a problem. “The lack of progress in providing access to comprehensive patient information is seen as a major barrier to developing joined-up services for long-term conditions,” the report says.

Further good news for community pharmacists comes in a survey, conducted as part of the report, on inter-professional working. GPs rated their working relationships with community pharmacists highly: 55 per cent of GPs reported “very good” relationships with pharmacists and another 40 per cent “quite good”. This compared with significantly lower figures for social work, CHPs and local charities. Secondary care scored a similar overall “good” figure to community pharmacy but a lower proportion in the “very good” category.

Audit Scotland’s other findings include the fact that people with more than one long-term condition are not receiving joined-up care, and that services for people with asthma and diabetes are better developed than services for other long-term conditions because of the focus of the new general medical services contract.

The report — “Managing long-term conditions” — was due to be published by Audit Scotland on 16 August 2007 (PDF 2.1MB).

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