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Vol 279 No 7474 p437
20 October 2007

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Letters to the Editor

Enhanced services

Reply from John Finn, professional executive committee member at Devon Primary Care Trust

Four-week scheme

From Mrs A. J. Hayes, MRPharmS

Allow me to address all fellow pharmacists, whether in Devon or elsewhere in the country, and tell them not to be coerced into chasing NHS targets.

I am referring in this instance to the new local enhanced service (LES) for smoking cessation which has been recently circulated by Devon Primary Care Trust.

Where our highly successful service previously allowed us to support patients for up to 12 weeks, the new scheme only allows us to do so for four weeks, contrary to National Institute for Health and Clinical Excellence guidelines.

The new scheme also states quite clearly that once the primary care trust target is reached, the contract will cease. Now I am not sure how many pharmacists have read the new Code of Ethics.

Principle 2 states: “Exercise your professional judgement in the best interests of patients and the public” and goes on to say that “guidelines, targets … must not be allowed to compromise your ability … on what is appropriate for patients”.

Have any pharmacists who have signed up to the scheme considered what they are going to do with their patients at the end of four weeks? Are they just going to dump them and say “on your own now”? Are pharmacists going to force successful quitters at the end of four weeks to purchase their own nicotine replacement therapy?

There is no point in sending patients to the GP, since they cannot be signed up to another NHS quit smoking scheme within a six-month period. What about those patients on a low income who cannot afford to buy the products?

This service has also been designed to allow pharmacists to fail. GPs have been offered the same LES, however, with the help of their prescription pads they will be able to continue offering NRT (and other products such as Champix and Zyban) to their patients.

Pharmacies in East Devon have previously demonstrated a quit rate of 60 per cent and more (which is greater than the national rate) and we are now set to look second rate when compared with the advantaged GPs. In time this will then provide evidence for the PCT to discontinue the service in pharmacy altogether.

I urge those pharmacists considering providing the service to do the training by all means but not see any patients until they have arranged continued support for them.

Alison Hayes
Exmouth, Devon

 

JOHN FINN, professional executive committee member at Devon Primary Care Trust, responds:

There has been some confusion over the intended outcomes of the recently introduced local enhanced service (LES) for smoking cessation within Devon PCT. We welcome this opportunity to clarify our position.

Devon PCT is keen to support the roll-out of an LES for this service that improves access and availability to all patients. Bearing in mind that such an LES had been offered to all GPs during 2006–07, the PCT made a decision to offer this same contract to both GPs and community pharmacists in 2007–08 at the same level of funding to ensure equitable access to providers.

The present scheme does acknowledge that some patients may require up to 12 weeks of nicotine replacement therapy to quit successfully (in accordance with National Institute for Health and Clinical Excellence guidance) within available resources.

Despite these best laid plans Devon PCT has welcomed feedback from pharmacy contractors detailing their concerns about the practicality of patients getting further supplies of NRT after the initial four weeks.

As a result of this, the service is to be reviewed.

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