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PJ Online homeThe Pharmaceutical Journal
Vol 279 No 7474 p451
20 October 2007


Society summary


Society leads the way for handling medicines in social care settings

A new publication entitled “The handling of medicines in social care” (PDF 1Mb)has been launched by the Royal Pharmaceutical Society this week. The Society says the document provides professional pharmaceutical guidance for people working in every area of social care to improve the safety and quality of medicines management.

Recent years have seen a rapid growth in social care establishments and a 2006 report by the Commission for Social Care and Inspection — “Handled with care?” — criticised standards of medicines’ handling in social care settings.

That report pointed to wrong medicines being given to residents, poor recording of medicines received and administered, medicines being inappropriately handled by unqualified staff and medicines being stored inappropriately. It concluded that “homes themselves need to put their house in order and place medication management at the top of their agendas”.

The Society’s new document has been produced in response to this need for clear guidance.

Speaking at the launch, Hemant Patel, the Society’s President, said: “This document will help care providers to tackle the problems identified in the CSCI report and enhance the quality of service for people in their care. It will also help to protect workers by providing guidance on safe working systems.”

The guidance includes:

• Key principles that underpin the safe and appropriate handling of medicines — it explains how these apply in specific services, including residential care homes, secure accommodation, foster care and domiciliary care
• Practical procedures and methods for handling medicines that represent good professional practice and cover all social care settings
• General aspects of medicines management relating to specific care services
• The medicines toolkit — policies, systems, procedures and devices for consideration when implementing measures for handling medicines
• A glossary and reference source, including legislation and guidance from professional organisations

The Society prepared “The handling of medicines in social care” in consultation with stakeholders, including the CSCI, the Care Standards Inspectorate for Wales, the Scottish Commission for the Regulation of Care, the Healthcare Commission, the National Children’s Bureau and several home care organisations. It replaces “The administration and control of medicine in care homes and children’s services”, which the Society published in 2003, and has been produced in a user-friendly format using plain language that is accessible to all care-workers, including those who do not necessarily have formal medical or health care qualifications.

Heidi Wright, head of quality improvement at the Society, commented: “Care workers often face real difficulties when managing medicines and are required to use their professional judgement to ensure this is done safely. However, in supporting them, it is not possible to describe every situation that may arise and give hard and fast rules. For this reason the Society’s guidance sets out the principles of safe and appropriate handling of medicines and explains how these apply in specific services.”

Ms Wright said that, as experts in medicines, pharmacists are ideally placed to provide professional medicine’s guidance to care workers: “As an added advantage, this document has been written by pharmacists with experience in social care,” she explained. “They have looked at the issue of medicines management from the point of view of the care provider and users of social care services.”

Although “The handling of medicines in social care” is applicable to the whole of Great Britain, social care legislation differs in England, Wales and Scotland and the Society says that people should check local regulations alongside use of this document.

The Society added that it is committed to helping everyone use medicines safely to maximum the benefits of drug treatment.

A copy of “The handling of medicines in social care” can be downloaded free of charge from the Society’s website. Hard copies (£12 each) may be purchased and orders of five or more copies at a time will attract a 20 per cent discount (tel 020 7572 2409; e-mail hmsc@rpsgb.org). Credit cards or cheques can be accepted.

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