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PJ Online homeThe Pharmaceutical Journal
Vol 279 No 7475 p457
27 October 2007

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Trust's ratings improve with support from pharmacy initiatives

The NHS is getting better, but there is still room for further improvement. That was the message from the Healthcare Commission when it released its second annual health check of NHS trusts last week (overview PDF 1.5MB and directory of performance ratings PDF 500K).

The report rates all 394 NHS trusts in England on their quality of care and use of resources as excellent, good, fair or weak.

Anthony Sinclair, chief pharmacist at Birmingham Children’s Hospital, which was one of two trusts to improve its ratings from fair to excellent across both categories of assessment, said that developments in the pharmacy service and having the trust actively behind the medicines management agenda has had an impact on ratings at his trust.

Overall, there has been a general improvement compared with last year’s report. In 2005–06, 40 per cent of trusts scored either excellent or good for quality of care, with 15 per cent achieving this for use of resources. In 2006–07, these figures rose to 46 per cent and 37 per cent, respectively. Although the trusts scoring fair or weak were still in a majority, the trend towards improvement is encouraging, say the report’s authors.

Royal Marsden Hospital

Royal Marsden only trust to achieve double excellent rating two years running

A score of excellent for both aspects of the report was achieved by 19 trusts, 17 more than last year. The Royal Marsden NHS Trust is the only trust to achieve this accolade two years in a row.

At Birmingham Children’s Hospital, the medical director has recognised that pharmacy interventions play a prominent role in reducing clinical risks, Mr Sinclair said. “There has been a change in culture towards improving medicines management across all members of staff.”

This includes reforming the Drug and Therapeutics Committee, which, now with Mr Sinclair as vice-chairman, focuses heavily on the trusts medicines management agenda.

The pharmacy has revamped its service delivery to allow pharmacists and technicians more time on wards. “We now have several laptop computers with printers on mobile trolleys that the ward-based pharmacy teams use. Patients’ own medicines can be relabelled at the bedside and [discharge medicines] can be dispensed from ward stocks.”

Other developments include:

• Delivering pharmacy presentations to medical staff on areas of clinical risk

• Increasing pharmacy presence in areas that previously had no pharmacy link

• Initiating an interface team to improve communication with primary care

• Introducing a “learning at lunch” programme for pharmacists

• Commencing research projects in collaboration with the local university

In contrast, all trusts with weak performance ratings will receive a further visit from the Healthcare Commission to ensure that systems are in place to improve performance.

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