|
• Retention fees
• Concessionary fees
• Pack sizes (5)
• Prescribing
• Controlled drugs
• Hospital infections
• Wholesalers
• Locum pharmacy
• BPC
Letters to the Editor
|
Wholesalers
Reply from Paul
Wilson, commercial account director at Pfizer
|
Quotas with Pfizer
From Mr P. R. Rodwell, MRPharmS
As Pfizer is difficult to deal with, ie, it talks but does not listen
or help, may I ask you to ask it publicly about the following?
David Watson (Pfizer director of trade) has publicly said: “We
have not introduced quotas …”(Chemist and Druggist,
29 September 2007).
How come today on speaking to Pfizer I was reminded that I had exceeded
my quota of Lipitor 40mg and therefore could not purchase any more this
month (I have nine days left to run). What does it suggest I do? Send
customers elsewhere? This is not helpful but not surprising since it
is unable to tell the truth.
I look forward to the excuses, but trust one is not a manufacturing problem
since I was told that that is not the case with this product.
Paul Rodwell
Wallingford, Oxfordshire
| |
PAUL WILSON, commercial account director at Pfizer, responds:
It
is critical for Pfizer that every UK pharmacy is able to buy sufficient
supplies of our medicines to meet its patients’ needs.
We have a team dedicated to ensure that we bring sufficient product
into the UK so that we can always meet demand and that pharmacies
have more than enough
stock to meet patient needs. Our order fulfilment rates are high: 99.7 per
cent of all orders are delivered on time and in full.
However, on
a few limited occasions
we have had to manage highly irregular or unusual orders directly that may
compromise our ability to ensure continued availability to all UK
patients.
If pharmacists would like to discuss any aspect of the Pfizer “Direct-to-pharmacy” scheme,
they can contact the dedicated customer contact centre on 0845 608 8866 |
|
The
Pharmaceutical Journal