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Leeds needle exchange services scoop HSJ awardRevamped pharmacy needle exchange services in Leeds took home the prize for patient-centred care at this year's Health
Services Journal awards, presented in London last week. The PCT sought the views of drug misusers
and discovered
that the choice of equipment offered in standard needle exchange packs
did not meet their needs. Poor staff attitudes, lack of confidentiality
and lack of easily accessible pharmacies offering the service were also
identified as limiting factors. Unique to
the service is the “What works?” form, which lists, in pictures
and words, the pieces of injecting equipment and paraphernalia available.
Drug misusers simply tick off what they wish the pharmacist to supply
on that occasion and fill in some basic demographic information that
allows the service to be audited. |