Home > PJ (current issue) > News Feature | Search

PJ Online homeThe Pharmaceutical Journal
Vol 280 No 7486 p78
26 January 2008

This article
Reprint   Photocopy

PDF 50K, Acrobat Reader

News feature

Community pharmacy plays its part in making anticoagulation therapy safer

From 1 April 2008, community pharmacists in England and Wales will be expected to ask to see patients’ latest test results before dispensing repeat prescriptions for anticoagulants. Tom Moberly (on the staff of The Journal) looks at how this National Patient Safety Agency recommendation will work in practice


Yellow book

The “yellow book” lists results and anticoagulant doses

Pharmacists should not assume that prescribers have undertaken all appropriate safety checks when prescribing anticoagulants, the National Patient Safety Agency warned in March last year (2007).

Instead, the NPSA said, pharmacists in England and Wales should ask to see patients’ latest international normalised ratio (INR) test results before dispensing repeat prescriptions for anticoagulants.

“Reviewing the patient-held record, which includes the date of the last clinic appointment, the latest INR test results and current dose, and confirming this information with the patient, is recommended as safe practice,” the NPSA said.

The agency proposed the advice in response to a series of reports of patient safety incidents involving anticoagulants received from all sectors of the NHS in England and Wales.

Patient safety alerts

The recommendation was included in a set of patient safety alerts covering five areas of medicines management: anticoagulant therapy; injectable medicines; epidural injections and infusions; paediatric intravenous infusions; and liquid medicines administered via oral and other enteral routes. The alerts were issued last March (PJ, 31 March 2007, p356) and the NPSA gave NHS and independent sector organisations in England and Wales until the end of March 2008 to implement the recommendations.

Guidance for community pharmacists on anticoagulant therapy was sent out as an
insert to The Journal in April last year. This gave basic information regarding INR monitoring.

Bruce Warner, senior pharmacist at the NPSA, explains that pharmacists should check that monitoring is being carried out and that each patient’s INR is at a level that would be safe to dispense the prescription. Target INRs should be available in the patient-held record (the “yellow book”), he points out.

A situation in which a patient, or the patient’s representative, does not have this information is no different from any other dispensing situation in which critical information is not available, Dr Warner stresses. “It is important that patients do not go without important medication, although as in other situations pharmacists must satisfy themselves that it is safe to issue the prescription,” he says.

Clinic contact details should be available on the alert card provided with the patient-held record, and pharmacists are encouraged to keep these details on record, he adds. “If the prescriber is not contactable and the patient does not have the record then it is up to the professional judgement of the pharmacist as to how to proceed,” he says. “This would normally be treated in the same way as any other dispensing with an outstanding query.”

If a patient refuses to show the details to the pharmacist then the pharmacist concerned must still make a professional judgement as to whether or not it is safe to proceed with the dispensing, Dr Warner says.

Sadia Khan, lead pharmacist for self-care at Royal Pharmaceutical Society, says that although community pharmacists should normally ask to see patients’ latest INR results before dispensing repeat prescriptions for anticoagulants, they should use their professional judgement where this information cannot be obtained.

Other recommendations

The NPSA guidance also sets out a number of other actions pharmacists should undertake to reduce the potential for harm to patients taking anticoagulants.For instance, pharmacists should ensure patients or their carers have received a patient-held record and fully understand its contents.

In addition, if pharmacists dispense additional medicines which might interact with anticoagulants (to patients already on anticoagulant therapy), they should check that arrangements have been made for additional INR tests.

The NPSA patient safety alert also says that it is safe practice for all dose changes to be confirmed in writing by the prescriber. Dr Warner says that a fax or an e-mail would be acceptable as long as there is a copy of the changes available as an audit trail.

“In most cases the dose change would be reflected by a new prescription, but where a dose change is made and a new prescription not issued then a copy of the revised dose order should be retained,” he says.

“In the case of an e-mail this could be printed out and retained. What should be avoided are dose changes made verbally and not backed by a hard copy.”

Further information

Further information about the NPSA’s recommendations on anticoagulant therapy, including electronic versions of all the alerts and supporting materials is available online

Assessing implementation

Primary care trusts will assess implementation of the recommendations in community pharmacies. PCTs will self-declare their current stage of implementation of the alert as a whole through information returned to the Department of Health through the Safety Alert Broadcast System. It will be up to individual PCTs to decide how they will assess implementation in order to complete these returns accurately, Bruce Warner, senior pharmacist at the NPSA, says.

In addition, all NHS organisations will be asked to assess implementation of the alert recommendations and safety indicators and return an audit to the NPSA. Dr Warner says that this is likely to be done in April to June this year and that trusts may well ask clinics, practices and community pharmacies for data so that they can complete these audits.

He adds: “The results of these audits should also form part of an annual report on medicines management presented by NHS organisations to their own drugs and therapeutics or area prescribing committees (or equivalent), thus enabling local monitoring of implementation. It is also likely that the Healthcare Commission will pick up implementation of the alert recommendations as part of their routine checks on NHS trusts.”

Back to Top


©The Pharmaceutical Journal