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Vol 280 No 7497 p426
12 April 2008

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Scottish Government highlights eAMS advice

New guidance has been issued to help pharmacists implement eAMS

New guidance has been issued to help pharmacists implement eAMS

The Scottish Government this week highlighted three areas within new online guidance for the electronic Acute Medication Service (eAMS) that pharmacists need to pay particular attention to.

The eAMS resource includes sections on how electronic transfer of prescriptions (ETP) works, the software that supports ETP and payment processing (ePay). A quick reference guide to eAMS is also being developed.

Alison Strath, principal pharmaceutical officer, Scottish Government, said that pharmacists should pay attention to advice on dealing with exceptions (ie, situations where the usual ETP process does not occur), for example, when a prescription has been amended by the GP, or when a prescription cannot be completely dispensed and an owing has to be created.

“Second, pharmacists … need to understand the principles of electronic endorsing and then consider how their patient medication record system supports them in carrying [it] out,” explained Ms Strath.

“Third is housekeeping. It is critical for the successful running of ETP that regular housekeeping is carried out. This means managing electronic messages in the same way that paper prescriptions have to be managed now.”

She added that as pharmacists complete each section of the pack they should consider how they might need to adapt some of their working practices.

The resource pack is published on the NHS Education for Scotland website (PDF 870K).

Paper copies of the pack will be sent to community pharmacies in May 2008. Latest figures from the Scottish Government show that 269 GP practices and 173 community pharmacies in Scotland now have live eAMS software in place.

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