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PJ Online homeThe Pharmaceutical Journal
Vol 280 No 7499 p494
26 April 2008

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Dedicated “Medicines zone” now available on NHS Direct website

NHS Direct: Medicines zone

The new “Medicines zone” includes advice on side effects

NHS Direct has launched a “Medicines zone” on its website which offers users advice and information about medicines management.

It includes an A to Z guide to a wide range of medicines and treatments along with information on how patients should take their medicines, what side effects they might have and the best ways to apply creams and ointments.

There is also advice on medicines law, regulation and Controlled Drugs and help with buying over-the-counter medicines.

The zone has been introduced on the NHS website because NHS Direct receives around 2,000 weekly requests for medicines information from callers.

NHS associate director of pharmacy Anne Joshua said the site and its information could be used as a tool for community pharmacists — they could either direct patients to the website or download information about patients’ medicines for them.

The idea behind the initiative is that it offers patients independent information they can trust which is free from drug manufacturer advertisements or endorsements that might be found on internet pharmacy sites, she said.

She added: “In our experience patients value the verbal information they receive from pharmacists about their medicines. This offers patients something supplementary. For example, more than often patients will have gone to the pharmacy and then forgotten to ask a particular question.”

The medicines information was compiled by the NHS UK Medicines Information network.

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