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2006;13:4
January 2006

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News summary


Patients now offered a choice of NHS hospitals

From this month patients in England will be able to choose where and when they are treated, when they are referred to secondary care.

Patients will now be offered a choice of at least four hospitals or clinics when they need to see a specialist.

The Department of Health has produced booklets to help patients choose where they want to be treated, based on indicators including MRSA rates, waiting times, cancelled operations and access. Patients will be given the option to make their decision at a later date if they require more time.

The DoH says that this choice is to be extended further with patients being able to choose from any provider which meets NHS standards at NHS costs by 2008.

Health Secretary Patricia Hewitt commented: “There are a range of ways in which patients will access information and book their appointment, including through the new ‘choose and book’ computer system, over the phone or using the internet. Either way, when a patient leaves the GP surgery they will have either made their choice or know exactly what the next step will be to do so.”

The change coincides with publication of a survey into attitudes to choice conducted by MORI on behalf of the DoH. The survey found that 68 per cent of people aged 40 and over would choose a non-local hospital if it could deliver treatment in half the time of their nearest NHS provider.

The full results of the MORI survey can be accessed at www.dh.gov.uk

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