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PJ Online homeHospital Pharmacist
2007;14:5
January 2007

Hospital Pharmacist back issues

News summary


NPSA set to overhaul its National Reporting and Learning System

DoH's 'safety first' report

An overhaul of NRLS is included in the DoH’s “safety first” report

Other recommendations in the DoH report

• All incidents should be considered locally within 24 hours of being reported and the NPSA should be notified within 36 hours of events that involve serious patient harm

• The NPSA should work in partnership with agencies that gather data, such as complaints, claims and coroners reports, to ensure that all incidents associated with death and serious harm are identified

Redesigning the National Patient Safety Agency’s National Reporting and Learning System (NRLS) is one of the recommendations of “Safety first: a report for patients, clinicians and health care managers,” published last month by the Department of Health.

The report is the result of a review commissioned by the Chief Medical Officer for England to address issues raised in the National Audit Office report “A safer place for patients: learning to improve patient safety.” The report looks more widely at the approach to patient safety in the NHS.

Despite the large number of incident reports received, the review found little evidence that the NRLS is producing a complete and accurate picture of the major safety problems faced by the NHS. Reasons for this include an awareness that many incident reports contain inaccurate or incomplete information about patient harm and there is insufficient involvement of local NHS organisations in reviewing and acting upon analysis of their own incident reports.
Recommendations for improvement include suggestions that reports should be simplified and a new category of “incidents that could happen” should be added.


In a separate development, further inadequacies in the data feeding into the NRLS have been highlighted. Research published by BMJ Online First on 15 December 2006 suggests that hospital reporting systems may be significantly under-reporting the scale and severity of incidents.

In the study, the number and type of incidents in a random sample of 1,006 admissions in a large NHS hospital in England, identified by reviewing medical notes, were compared with data extracted from the trust’s routine reporting system. Of the 324 incidents that occurred, case review identified 303 incidents, while just 54 were recorded in the reporting system, which also missed 71 drug-related problems.

“The results do not mean that the early themes emerging from the analysis of the national reporting system are not useful”, the authors state, “but estimates of the type and severity of incidents are likely to be biased.”

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