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PJ Online homeHospital Pharmacist
2007;14:108
April 2007

Hospital Pharmacist back issues

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Leaflets about drugs not valued by patients

Written information supplied with drugs is not valued by patients, according to a recent Health Technology Assessment report (2007;11:5) led by pharmacists from the University of Leeds and Keele University. In particular, the public consider patient information leaflets (PILs) to be poorly laid out, to use complex language and to be ineffective at encouraging them to take their medicines.

The HTA report also found that patients want to receive written information about a range of treatments before a particular medicine is prescribed, so that they can make informed decisions. However, patients do not want written information to be viewed as a substitute for spoken information, which can be tailored to them and their illness.

The researchers found that patients particularly value information about side effects, but want risks to be expressed numerically, so that they can evaluate the likelihood of experiencing adverse effects.

The researchers suggest that patients should be involved in all stages of preparing PILs, so that their needs can be better reflected. More research to establish the best way of providing risk and benefit information to patients should be encouraged, they say. In addition, the role and value of internet-based medicines information should be investigated.

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