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PJ Online homeHospital Pharmacist
2007;14:184
June 2007

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Trusts concerned about progress of IT project

Support from senior NHS support staff for the NHS information technology programme will diminish unless more progress is achieved, according to a new study.

Researchers interviewed 25 senior managers and clinicians responsible for implementing the programme in four NHS hospitals in England.

The interviewees supported the goals of the project, and the overriding view was that the NHS urgently needs the benefits that it will bring. But they raised several concerns, including continuing delays that are putting patient safety at risk.

They were also concerned about the cost of interim applications, uncertainty about delivery timetables and achieving integrated IT systems. Interviewees emphasised the need for independent evaluation to measure benefits and costs.

The authors conclude that trust managers need concrete information about timetables and value for money. They also need help to prioritise IT modernisation against other financial pressures, by including it in performance management frameworks for example.

The study was published in BMJ Online First on 17 May 2007.

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