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As the role of the pharmacist evolves, so too must the role of the pharmacy
technician. To help provide the necessary skills and knowledge for this
enhanced role, a new qualification, the foundation degree, is now available.
Foundation degrees are “on-the-job”, higher education qualifications
designed to encourage participation by individuals who are in full or
part-time employment.1 They are equivalent to the second year of an honours
degree and combine academic study with work-based learning. 2
Foundation degrees for pharmacy technicians are available at several
academic institutions across the UK (see Panel 1, p312).
Benefits for employers
NHS employers need to secure a highly trained, flexible workforce, working
across professional boundaries. The workforce needs to be focused on
the needs of patients and responsive to change, as outlined in the NHS
Plan (2000).
Foundation degrees for pharmacy technicians help meet the needs of hospital
pharmacy managers by creating skilled personnel that provide high levels
of service in a safe and competent manner. This provides scope for technicians
to develop their skills in technical, clinical and managerial areas of
practice, increasing skill mix, and enabling more rational use of resources.
This not only benefits employers, but all members of the pharmacy team.
Benefits for technicians
Foundation degrees can enhance technicians’ confidence and improve
their personal and professional satisfaction. The degree offers an opportunity
for development beyond that of traditional in-house training. It is a
flexible, higher education programme that acknowledges prior academic
and vocational achievements by granting exemption from studying some
modules of the course.
Team working is encouraged and sharing of expertise between technicians
from different settings is promoted to achieve a holistic understanding
of patient care. Through sharing experiences students are exposed to
different ways of working which benefit their own practice.
Completing a foundation degree has enabled technicians to be promoted
to jobs with higher Agenda for Change bandings, recognising their commitment
and effort towards delivering high quality and innovative services.3
Challenges to technicians
Academic demands Foundation degree students are often mature students,
very competent in their roles but with few academic qualifications. In
some cases, the prospect of studying for a higher education qualification
can seem challenging. As foundation degrees are work-based programmes,
students are required to demonstrate relevant experience through coursework
and assessments, and academic abilities are not expected to be above
those needed within their sector of practice.
Family commitments Another common perceived difficulty is fitting work
and family commitments around studying for the foundation degree.
Finance Prospective students may be worried about how their course will
be funded.
Panel 1: Academic institutions
offering foundation degrees for pharmacy technicians
• University of Portsmouth
Foundation degree in medicines management
• University of Greenwich
Medicines management foundation degree
• Aston University
Foundation degree in pharmaceutical
technology
• Kingston University
Foundation degree in pharmacy services
• Birbeck, University of London
Foundation degree in pharmacy
• Liverpool John Moores University
Foundation degree in
medicines management
• University of Huddersfield
Foundation degree in medicines
management and pharmacy services
• University of Central Lancashire
Foundation degree
in pharmacy services
• Leeds Metropolitan University
Foundation degree in pharmacy
and dispensing |
Portsmouth course
One option for prospective students is the foundation degree in medicines
management at the University of Portsmouth. The course had its first
intake in 2004, and its first cohort will graduate in November 2007.
Course details The course content was developed after local NHS organisations
approached South East Medicines Management Education and Development
and the University of Portsmouth, with the aim of designing a pharmacy
technician education programme tailored to service needs.
The course is predominantly work-based and takes prior learning into
consideration (eg, regional checking technician or medicines management
qualifications can be credited towards the degree). However, students
must attend an average of eight study days per year at the university,
to bring “hands-on” experience into an academic context and
underpin skills and knowledge.
Course content is delivered using lectures, group work, one-to-one tutorials
and an online learning tool. Entry criteria for the degree is an National
Vocational Qualification level 3 (or equivalent) in pharmacy services
and two years relevant pharmacy experience. Examples of topics covered
in each year of the course are listed in Panel 2.
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Overcoming challenges The University of Portsmouth offers students a
number of resources to overcome academic barriers encountered during
the course, including a personal tutor. A practising pharmacist or senior
pharmacy technician is also nominated by the student to give support
and guidance, and to act as a work-based facilitator. Additional academic
assistance is available from Foundation Direct, a centre of excellence
in teaching and learning.
The flexible delivery of the University of Portsmouth degree enables
it to fit with existing work patterns. Coursework is assigned to align
with the student’s workplace schedule, and study breaks are available
to accommodate personal circumstances.
Financial cost has not been a barrier in Portsmouth as local strategic
health authorities have been funding course fees and providing salary
support. Prospective candidates should enquire with their employer as
to the availability of funding in their area.
Developing the degree The content of the foundation degree at Portsmouth
is under constant review to keep up with developments in pharmacy. Rapid
changes in pharmacy technicians’ practice and the NHS agenda suggest
that it is likely that the course content may change annually.
Future plans for the course include an increase in the number of optional
modules, allowing students and employers to tailor course content to
their specific needs. Research is being undertaken to evaluate the impact
on pharmacy practice of studying and completing a foundation degree,
with feedback being used to plan future development.
Currently, registration with the Royal Pharmaceutical Society of Great
Britain is not required to enrol on the University of Portsmouth course.
However, this is likely to change with the forthcoming statutory registration
of technicians.
Panel 2: Examples of topics covered
in the foundation degree in
medicines management at Portsmouth University
Year one
• Patient-centred care
• Continuing professional development
• Scientific principles and teamwork
• Monitoring of drug treatment
• Multidisciplinary working
• Intermediate medicines management (including patient consultation
skills)
• Dispensary checking
• Primary care role in medicines management
Year two
• Therapeutics and pharmacology for medicines management
• Advanced medicines management (including interprofessional
working)
Year three
• Practitioner audit
• Strategic and professional development
• Teaching and facilitation within the workplace |
Conclusion
The role of pharmacy technicians has changed radically in the past decade.
Technicians have demonstrated a will to take on additional responsibilities
and push boundaries as part of a team. They complement the role of the
pharmacist and are now an essential component of the pharmacy team.
If the pharmacy profession is to meet the challenges of delivering quality
health care in the modern era, and pharmacists are to develop more clinical
roles, it is crucial that the technicians role is developed simultaneously.
Foundation degrees help ensure that pharmacy technicians are highly trained
and competent, and capable of delivering enhanced technical services.
References
1. The Quality Assurance Agency for Higher Education. The Quality Assurance
Agency for Higher Education foundation degree qualification benchmark.
Gloucester: the Agency; 2004.
2. Foundation Degree Forward. Information
for employers
3. Helen Knipe (guest editor). Foundation degrees bring benefits. The
Pharmaceutical Journal (Registered technician suppl March) 2007;
278:S2 (PDF 310K)
“Focus on technician” articles
Any pharmacist or technician who is is involved in
any new developments in
work undertaken by technicians is asked
to consider writing an article for
publication. Advice on the publication process can be obtained
by telephoning the editorial office on 020 7572 2425/2419.
Articles
can be sent by post to Hospital Pharmacist, 1 Lambeth High Street,
London, SE1 7JN, or submitted by e-mail to
hannah.pike@pharmj.org.uk |
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