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Prescribing & Medicines Management
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March 2004


Features


What should pharmacists expect to be paid for medicines management?

The new general medical services contract could mean community pharmacists become more involved in medicines management work. But what remuneration should they receive? Dawn Connelly (on the staff of The Journal) finds out

Pharmacy and the new GMS contract

The new general medical services contract, which comes into effect in April, may open the door for community pharmacists to become more involved in carrying out medicines management work, for example, medication reviews, at GP practices.

What pharmacists can earn

A quick flick through the recruitment section of The Pharmaceutical Journal over the past few months reveals that the pharmacist who secures a position as director of prescribing and medicines management at a PCT in south-east London can expect to receive an annual salary of around £60,000 to £65,000. This is clearly a senior position.

In the same issue, a practice-based pharmacist post at a PCT in the West Midlands is advertised at £25 per hour.

PM&M also learnt that another PCT in the West Midlands offers pharmacists who undertake a variety of practice-based activities £22 per hour for sessional work. In north-east London the negotiated rate is higher, at £150 per session, with each session lasting three to four hours, and in the south of England, medication review work is paid at a rate of £30 per hour, with some pharmacists charging up to £40 per hour.

The question many community pharmacists will want answered is, what can they be expected to be paid for this sort of work? Pharmacists can negotiate payment either directly with GP practices or with the relevant primary care organisation. There are several factors to take into account when negotiating rates of pay. What standard of review is the pharmacist offering to undertake? How much will the GP be paid to provide a medication review service under the new general medical services contract? It is also worth considering how “Agenda for change” might affect rates of pay for community pharmacists offering to carry out these services?

Sue Carter, head of prescribing and pharmacy at Adur, Arun and Worthing Primary Care Trust, said that it depends on what is regarded as a medication review. “When I have talked to GPs in our area in preparation for the medication review aspects of the new GMS contract, their understanding of what constitutes a medication review is different to the standards and complexity of review often expected by pharmacists.”

She explained that, to begin with, if community pharmacists are trying to be commissioned by GPs to carry out medication reviews then they should carefully look at the level of review required. “Many GPs will expect quick and easy reviews, for example, at the level of the questions asked in ‘Ask about medicines week’,” she said. However, a lot of primary care trusts are separately funding pharmacists to carry out medication reviews at a higher level, as per the guidance in “Room for review”.

“The quick and easy reviews could act as a signpost and filter for the more in depth reviews that pharmacists can offer,” added Mrs Carter.

She also pointed out that if GPs are approached directly, rather than pharmacists negotiating with PCOs, then the payment negotiated would have to be within the bounds of what the GP is going to be remunerated for providing the service under the new GMS contract.

Mrs Carter believes that “Agenda for change”, the new pay system for NHS staff which is intended to harmonise conditions of service and ensure that staff receive equal pay for work of equal value, could have a major impact in primary care, a sector that has traditionally had a varied approach to setting rates of pay. Community pharmacists may currently offer services at private sector commercial rates.

Once “Agenda for change” is implemented, she predicts that it may not be feasible for PCOs to pay community pharmacists significantly more than permanent employees would be paid to do the same job. Under “Agenda for change”, the skills and person specification needed for medication reviews will fall into a particular band of payment, and this band may also apply to community pharmacists, she said. “Pharmacists need to continue to show that they represent a cost-effective way of providing these services.”

Maria Smith has been working as an independent pharmacy consultant in primary care for the past three years. She works on a sessional basis across three trusts in the Buckinghamshire and Berkshire areas. As well as carrying out project work, conducting warfarin clinics and being involved with patient group directions, she also does medication reviews.

She says that the best method of payment for medication review work is to charge per hour, rather than per patient. “It is difficult to charge per patient because there are lots of variables to consider, for example, is the review taking place in the surgery or is it a home visit? What is the nature of the review? Is it a full brown bag review or is the pharmacist going through a patient’s notes and picking up problems that will later be reviewed by the GP?”.

Ms Smith alluded to the fact that many GPs have no experience of clinical pharmacists. “Although the culture is changing there are still many aspects to overcome — we have got a lot of mileage to prove our worth,” she said.

She says that there are opportunities for pharmacists in the new GMS contract, but only if GPs are willing to pay for them. “They see nurses as a cheaper source of providing the same thing,” she said.

“However, pharmacists shouldn’t be compared with nurses; they should be compared with doctors.” It is not until GPs work with good pharmacists that they see what additional value they are getting, she added. She believes that pharmacists should be charging at least £25 to £30 per hour for medication review work.

Ms Smith says that another problem is that many community pharmacists have little hands-on experience of clinical pharmacy, and therefore lack the confidence to carry out medicines management work.

With only two weeks to go until the new GMS contract comes into effect, it is worth thinking about the opportunities that it will create for pharmacists — and brushing up on your negotiation skills.

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