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(1) Barriers to communication — how things go wrong
This article is the first of two on communication. It
aims to give pharmacists an overview of the basic communication skills
and to show how various barriers can get in the way of good communication
with patients and other health care professionals
(PDF*
45K)
Pharmaceutical Journal, 23 Feb 2002, p246-247. Vol 268, no 7186
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(2) Good communication — how to get it right
This second of two articles looks at how we can improve
our communication skills and therefore, our practices
(PDF*
45K)
Pharmaceutical Journal, 2 Mar 2002, p292-293. Vol 268, no 7187
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• Most photographs have been removed
from the PDF files for copyright reasons.
• The contents of the Pharmaceutical Journal, associated publications
and all PDF files are the property of the Royal Pharmaceutical Society. See Copyright for
our rights.
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Photocopies
Photocopies of articles can be ordered from the Society’s
library (library@rpsgb.org.uk);
for details click here
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Reprints
Details on multiple reprints of the original articles are here
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