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Delving into diagnostic testing in pharmacies
Screening for conditions such as vascular disease and diabetes will be offered to all through the NHS, according to Prime Minister Gordon Brown. Pharmacy will be asked to help deliver this initiative, but will it be economically viable? Gareth Malson reports
RR 2008:1-3
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Has the season for goodwill hunting passed for pharmacists?
At the beginning of last year, record levels of goodwill payments were paid for pharmacy businesses. However, goodwill has already been hit by some of the events of 2007 and may be further affected during 2008. Anne Hutchings reports
RR 2008:5-6
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Business basics — answers to your common retail problems
By business contributor Reg Peplow
RR 2008:6
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Customer complaints — why ignorance is not always bliss
Dealing with a customer complaint does not have to be a negative experience. Lin-Nam Wang finds out why it is in a business’s interest to give effective complaint management a high priority
RR 2008:9-10
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Are you recruiting the best person for the job?
Recruiting the right staff is instrumental in enabling a business to run smoothly. Knowing the pitfalls of recruitment will help you to select the right candidate for the job. Ruth McGuire investigates
RR 2008:13-14
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Handheld device for treating cold sores now available on NHS
From this month your customers may present with a prescription for a Virulite Cold Sore Machine — the first device for treating cold sores to be available on the NHS. Hannah Pike finds out how it works
RR 2008:15
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