Retail Round-up (formerly Retail Pharmacy)

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2008   January   February   March   April   

APRIL (PDF 230K)

• Positive results from chlamydia screening
•Solve your EPS problems early
•Wholesaler updates
•Getting up to speed with maternity leave
•Business basics — common retail problems
•How to retain customer loyalty

NEWS IN BRIEF
• Britons hoard expired medicines
• Health business owners happy
• Dust mite not at fault for asthma
• Web health advice
• Skin cancer ignorance
• Workplace theft
• Lloyds online store

MARCH (PDF 190K)

• E-prescriptions — will customers pick you?
• Building the case for offering anticoagulant monitoring
• Wholesaler updates
• When do employees have the right to ask for flexible working?
• Business basics — answer to your common retail problems
• Do customers in your pharmacy think you are worth the wait?

NEWS IN BRIEF
• Adherence data scheme
• Minimum wage
• Productivity
• Working tax credit
• Cardiovascular risk
• Heart age

FEBRUARY (PDF 260K)

• CV risk assessment — is it worth investing?
• Capitalise on capital allowance
• Drawing the line with customers
• Supplying the pharmacy demand
• Business basics — answer to your common retail problems
• Interviewing skills — an art or a science?

NEWS IN BRIEF
• Promoting your pharmacy services
• Older customers
• Prescription sorting
• Antibiotic campaign
• Online tools

JANUARY (PDF 320K)

• Delving into diagnostic testing in pharmacies
• Has the season for goodwill hunting passed for pharmacists?
• Business basics — answer to your common retail problems
• Customer complaints — why ignorance is not always bliss
• Are you recruiting the best person for the job?
• Handheld device for treating cold sores now available on NHS

NEWS IN BRIEF
• UK pharmacist made MBE
• Save on business utility bills
• Bowel health tool
• Boots shortlisted for retail awards
• Online manager assessment tool
• Workers confused about sick leave

2007   January   February   March   April   May   June   July   August   September   October   November   

NOVEMBER (PDF 140K)

• Tax hike may damage your retirement plans
• Business basics — answer to your common retail problems
• Dreading your performance appraisals? You are not alone
• Captive audience in GP surgery gives potential for advertising
• Be ready for the Christmas rush

NEWS IN BRIEF
• Seasonal workers
• Cancer campaign
• Going green

OCTOBER (PDF 130K)

• Giving your pharmacy premises a facelift
• Capitalise on the allergy market
• Business basics — answer to your common retail problems
• Does work dominate your life?

NEWS IN BRIEF
• Smokers cough
• Balanced diet
• Sleep disturbance
• Innovative service
• AAH fee amnesty
• Hornet invasion?

SEPTEMBER (PDF 120K)

• Building alliances
• How to manage the health and safety risks in your pharmacy
• Business basics — answer to your common retail problems
• Are you maximising OTC sales?

NEWS IN BRIEF
• Childhood eczema
• Sponsored swim
• Working mothers
• Flu prevention
• Ethical employers
• Food intolerance

AUGUST (PDF 130K)

• Simple ways to reduce your business expenses
• Business basics — answer to your common retail problems
• Good habits for conquering and avoiding paperwork mountains
• Staff employment contracts — are they really necessary?

NEWS IN BRIEF
• IBS pain
• Smoking cessation
• Head lice
• Holiday time
• Cancer rates

JULY (PDF 130K)

• Motivate your staff and you will reap the rewards
• Cold remedies
• Vitamin C
• Colitis and Crohn's
• Business basics — answer to your common retail problems
• Will your store attract customers?
• Selling your pharmacy? Seek advice and get your business in good order
• The law on sales in Scotland

JUNE (PDF 240K)

• Good merchandising — basic tips for success
• Still smoking
• Teenage hayfever
• Business basics — answer to your common retail problems
• What all employers should know about age discrimination laws

• How to transform your leaflet display into a public health tool
Department of Health's calendar of health promotion events

• New approach for maximising the value of unwanted stock

MAY (PDF 150K)

• Are you making the most of your window displays?
• Cough medicines
• Sex differences
• Business basics — answers to your common retail problems
• Best foot forward for pharmacy
• Preparing your premises for the ban on smoking in public places
• Installing a specialist television service to boost pharmacy sales

APRIL (PDF 190K)

• Promote safe sun and increase holiday sales
• Pharmacy advice
• OTC slimming
• Car sickness
• Business basics — answers to your common retail problems
• Is your pharmacy accessible to customers with disabilities?
• How knowing your shopper types can be good for business
• Where have all the photos gone?

MARCH (PDF 80K)

• An educated palette
• Consumer opinions
• Hay fever market
• Head lice
• New OTC product is brand of the year (Curanail)
• The law on sales in pharmacies

FEBRUARY (PDF 70K)

• Are consultation areas worth the investment?
• Contraception
• Nit time
• Natural health
• Wider marketing of OTC Imigran
• Make the most of public relations

JANUARY (PDF 850K)

• Sale of OTC statins: is it a lost opportunity?
• How e-business helps community pharmacies get more out of reps

About Retail Round-up

Following the successful launch of newsletters for the Royal Pharmaceutical Society's special interest groups in 2006, we are turning our attention to the business side of community pharmacy. Retail Round-up is a monthly stand-alone publication for community pharmacists.

Pharmacy practice, clinical practice and associated developments are well covered in The Journal but we have not focused on developments that may impact on the whole community pharmacy team. If there is a topic that you would like us to investigate — particularly the benefits (or otherwise) of the impact of the new community contracts on pharmacy business — let us know via editor@pharmj.org.uk

Retail Round-up
Retail Round-up is published by RPS Publishing, the wholly owned publishing organisation of the Royal Pharmaceutical Society of Great Britain.

Copyright 2007-2008 Retail Round-up

All reproduction, including photocopying, rights reserved

Website: www.pjonline.com/rr

Editorial
Correspondence concerning editorial contents should be addressed to:
The Editor, Retail Round-up
1 Lambeth High Street, London SE1 7JN, UK

tel 020 7572 2425
e-mail hannah.pike@pharmj.org.uk

Advertising
Contact Stuart Thomas
tel 020 7572 2224
e-mail stuart.thomas@rpsgb.org