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Primary care pharmacists — what do you think?

"Primary care is dragging our best pharmacists away from community pharmacy to help doctors with their formularies," said Scottish chief pharmaceutical officer Bill Scott at the British Pharmaceutical conference this week.

Mr Scott said that primary care pharmacy was not the way forward for the profession and that those who were involved should get back into community pharmacy.

Read what he said here.

What do you think? E-mail your views to editoronline@pharmj.org.uk. They are posted below.

PJ Online reserves the right to abridge submissions, to edit them for clarity and style and to restrict contributors to a single posting only.


Replies
1 October 2001
Chee Thak Koo (I don't think we should keep complaining...)
Mark Robinson (Have you ever looked in a dictionary...)

2 October 2001
David Rowlands (I now have more frequent and meaningful interactive discussions...)

3 October 2001
Christina Lowe (...take advantage of the opportunities presented...)

8 October 2001
Ginny Pasley (Primary care pharmacists are part of the big picture...)

18 October 2001
Charles Butler (...I took a number of messages from Bill Scott's speech...)


Chee Thak Koo
4th year MPharm student, University of Bath

I don't think we should keep complaining that there are insufficient pharmacists. Instead, I think we should think how to maximise use of the professional knowledge of pharmacists in order to minimise the negative effects of the lack of pharmacists.

Technicians should be trained to do more work to decrease pharmacists' workload. Technicians can be trained to dispense accurately so that pharmacists do not need to check dispensed items; decreased workload equals decreased need.

I feel that the pharmacist's professional knowledge is more needed in drug screening rather than dispensing and that pharmacists are needed more in primary care. The reason for this is that prescribing is initiated in primary care, not the community. Therefore, pharmacists should be on the spot helping doctors to prevent mistake right from the start. Without doubt pharmacists are needed in the community to monitor over-the-counter medicines. However, I still think that primary care needs pharmacists more than community pharmacy.

Mark Robinson MRPharmS
HealthGain Solutions Ltd, Newbury

Have you ever looked in a dictionary for the definition of a pixie. It refers to a fairy or elf. The definition of a fairy is an imaginary creature, in the form of a diminutive human being, supposed to meddle, for good or for ill with the affairs of men.

David Rowlands
prescribing support pharmacist, Morecambe Bay PCT

I now have more frequent and meaningful interactive discussions with doctors and other members of the primary health care team around pharmaceutical and therapeutic issues in one day than I had in a whole month or more when working in the community for a large multiple. Face-to-face discussions with prescribers with whom you have a close working relationship around, for example, recommendations from a medication review clinic, are essential if your views are to be trusted and acted upon.

Christina Lowe
Morgannwg branch

As a branch delegate to the British Pharmaceutical Conference I read with interest the report of Bill Scott's challenging remarks. The message I took away from the presentations by the Scottish, Welsh and English chief pharmaceutical officers and the associated question time was far more positive. They described the advances made by pharmacy in the changing health services but challenged the profession to recognise and take advantage of the opportunities presented.

Bill Scott identified a need to restructure to deliver better services to patients through well sited pharmacist practices capable of providing advice to GPs along with all the other services we aspire to. The integrated presentations from the three officers were divided along service delivery lines rather than according to political and geographical divisions. I thought this unexpected format was an excellent idea, which I was pleased to interpret as a call for the profession to unite for strength in engagement with the different political agendas driving change in the home countries.

Many factors were covered by these presentations including the transfer of expertise out of hospitals into primary care and the shortage of pharmacists in the community and hospital sectors. It was suggested that it will not be sufficient to correct the shortage through increasing numbers practising. It will be necessary to redistribute services and improve facilities: to achieve this there needs to be significant investment plus a radical change to the contract / remuneration package. These were presented as realistic objectives, not as barriers or mere dreams. The debate should be expanded to consider these issues.

Ginny Pasley
prescribing adviser, Southampton

Primary care pharmacy is an important, and now well established, area of pharmacy practice. Primary care pharmacists are part of the big picture and provide pharmaceutical care and facilitate the implementation of clinical governance in the practice setting. They come from a variety of backgrounds — hospital and community and all have important and interconnecting roles in the provision of pharmaceutical and seamless care. Many work part-time in one or more areas of pharmacy and the cross-fertilisation of ideas and skills is of great benefit.

We should be very careful as a profession that this sort of discussion does not lead to professional in-fighting benefiting no-one and potentially undoing the hard work of the last five to 10 years. We must encourage more dialogue between community pharmacists and primary care pharmacists as we have a common aim of patient benefit (commercial aims apart).

Is there merit in drawing an analogy with the hospital situation? Practice-based pharmacists are akin to ward pharmacists and community pharmacies are akin to dispensary services providing information and advice to patients at the point of supply and using their clinical skills along with this to monitor prescriptions effectively, give health education advice, etc The roles are not mutually exclusive and may differ depending on the individuals and situation involved.

Primary care pharmacy has proved to be effective and necessary — let's not throw the baby out with the bathwater.

Charles Butler
Pharmacist, Reading

I also heard Bill Scott and the other chief pharmacists speak at the BPC, each one speaking on a separate part of the larger agenda for change which faces the profession. I took a number of messages from Bill Scott's speech, three of the most important being:

1. Sustainable methods of structuring community pharmacy services had to be found

2. Other health care professions could be well supported by pharmacists using their knowledge and skills in the provision of improved patient-centred services

3. New methods of working must not undermine accessibility to the network of community pharmacies, or to the unique services they can provide

What Bill Scott outlined was a pragmatic, sensible and balanced approach to modernising one part of the NHS. Unfortunately, the NHS is continually being interfered with and sometimes seems it appears to overlook what the general public really want and expect to find.



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